Shipping
We ensure your gifts arrive quickly and in perfect condition, taking every step for a seamless, elevated experience.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Shipping FAQ
We process and ship 100% of orders within 1–2 business days. Orders placed over the weekend will ship the following Monday.
Because we ship quickly, many orders are processed within hours of receipt. We cannot guarantee cancellations. If your order has already shipped, it cannot be canceled.
While we strive to deliver your gift box on the date you select, we cannot guarantee exact delivery dates due to factors beyond our control such as carrier delays, weather conditions, or peak holiday volume.
Shipping times vary depending on the destination (shipments originate from California).
USPS, UPS, and FedEx no longer guarantee delivery dates except for next-day air.
If your package is returned due to an incorrect or incomplete address, you are responsible for all costs to re-ship the order. This includes:
- $15 repacking fee
- $25 carrier return fee
- New shipping charges based on size, weight, and destination
If we cannot reach you or payment is not received within 7 days, the package becomes the property of Modern Pine Studio. We do not issue refunds for non-deliverable shipments
If your package is lost or arrives damaged, please notify us within 48 hours of delivery (or scheduled delivery in the case of loss) and provide any supporting details we request. We will work with you and the carrier to file a claim.